We are here to help you!
If you placed your order more than seven days ago, and have not received an order number yet, please check if your payment has cleared.
If not, we have not received your order, so go back to the product page and reorder your item.
We understand your concern in regards to your online order and would like to help you with the shipping of your merchandize.
Once your order is placed, your payment information is being sent to your bank for clearing, and depending on your bank it can take about 3-7 business days.
We have no control over the Bank’s policies.
To ensure your satisfaction, we will forward a copy of the tracking number to your email address automatically once it becomes available, so you do not need to worry about it.
Only if you ordered the product more than 14 days ago, please use the tracking form below and one of our tracking specialist will send you the information.