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Electric scooters

 

Electric tricycles

 

Electric bicycles

 

Log splitters

 

Electric heaters

 

Cigarette roller machines

 

Water and Spirit distillers

 

Air and water purifiers

 

Perenial ice pads

 

Low-temp freezers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Policy

 

This is a legal contract between You as the consumer and our company as the seller. By making any purchase on our website, you are automatically accept this Store Policy.

 

Return Policy

We accept returns on defective products, parts, or accessories for seven days after purchase. The Actual Shipping and handling fees are not refundable. If the product was advertised with free shipping than the actual shipping cost, which is not free, will be calculated.

Defective products, parts, or accessories parts must be returned within 7 days.

Any defect, or in the event the item is not as described, the purchaser has the legal obligation to report such within seven days of delivery in writing, either via email or regular usps registered mail.

Any return of non-defective items, parts, or accessories must be approved by the seller and will be subject to a 25% inspection and repackaging fee. Damages that occur during shipping are the responsibility of the individual returning the bike or parts and will be deducted from any refund due. No return label will be provided after the seven days period for any product deemed to be damaged or faulty.

Returns are never accepted on products that have been used. All returns must be in new, unopened condition.
 


Warranty Policy

Products come with the warranty as noted on the product's page-  that begins on the date of delivery according to the tracking data provided by the shipping company. 
Warranty applies to original purchaser and is not transferable.

 

Damage and Shortage Claim:
Damage resulting from shipping is the responsibility of the shipping company and the purchaser is responsible for notifying Company at the day of delivery and filing an insurance claim with the shipping company.

Any item that was received by consignee (customer) without noting any damage/shortage on the delivery manifest is considered to be received without any damage/shortage.

Any item that was not returned for service within seven days from the date on which it was delivered considered to be free of defect upon arrival.

 

 

Non-merchantibility (usability), or Not as Described Claim:
Company must be notified via email within seven days of delivery and customer must ask for a Return Authorization. Without such Authorization the return will be refused. No such claim will be accepted after the seven days.

 

Not-received Claim:

Company ships item via tracable shipping methods and tracking numbers will be provided to customers upon request to locate items.


Warranties are limited to replacement of parts and/or products determined by
the Company, at its sole discretion, to be defective..

The Limited Warranty does not cover or apply to the following: Normal wear and tear; any damage, failure and/or loss caused by accident, shipping, misuse, neglect, abuse and/or failure to follow instructions or warnings as stated on the product or in the applicable owner’s manual or other printed materials provided
with the product; damage, failure and/or loss caused by the use of the product in any other manner for which such products were not specifically designed.

This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered by any person.  Company will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. For electric powered products, the seller or manufacturer confirms that the advertised speed and range of such items are not guaranteed as they depend on the rider's weight, the terrain, the wind speed and it's direction, the tire inflation etc...

Limited Warranty does not cover or apply to any product used for rental.


The warranty is limited to parts replacement during the warranty period. Warranty is not transferable. Parts or products must be returned to the Company. Labor costs are the responsibility of the customer. Shipping costs are the responsibility of the owner (customer).

 

In case the customer requests that the product be returned by company and no damage/shortage was noted on delivery manifest, and/or no claim was filed by customer, than customer agrees to pay for shipping and authorizes company to debit his/her account for such transaction. No warranty on batteries, tires, brake pads or any such parts that are subject to tear and wear.

These items are shipped and packed according to the freight companies' policies. Therefore it is the purchaser's responsibility to check the item prior to riding it, make adjustments if necessary.
 

For product cancellation, refusal and other non-specified circumstances, see the appropriate section of the warranty and return policy on the main page.

The manufacturers of these products reserve their rights to modify, add or remove parts, add or remove features of the items according to their latest research and development without prior notice to the seller and customers.


Warranty Policy for Accessories

Name brand accessories carry the manufacturer warranty. Contact the manufacturer of the name brand parts for warranty coverage.

 

Cancellations


Any order that has been processed will have a 6% processing fee. Any order that has been sent to packing will have the 15% packing and processing fee. Any order that has been shipped cannot be canceled.

 

Refused items

 

Any order that has been shipped and refused by consignee will have the 25% restock fee and the actual published two-way shipping charges - even if the item was offered with the free promotional shipping. We do not guarantee on what day your item will arrive since it will go through many parties until it reaches you. However, we can email your tracking number so you can calculate the date of arrival. We reserve the right to debit the account for such instances.

 

Refund check Policy

 

Any type of refunds, icluding but not limited to cancellations, refused items, etc.. will be made by company check in 14 days from the date the item is received back in our warehouse. If the product did not leave our warehouse, it will also be 14 days to issue the refunds.

 


Privacy

All of your information is kept confidential.
We do not provide any of your purchase, registration, or email information to third parties.



 

See the Policy for Shipping Corrections, Large items and After Delivery Issues, click here